My date and I had a great time (for the most part) at The Comedy Zone last Friday night and if you’ve never been, it’s in the NC Music Factory. I hear they have some pretty good acts coming up in the next few months including DL Hughley and Charlie Murphy. Normally I sing the praises of every establishment I visit in Charlotte but the Comedy committed a cardinal sin of customer service. I usually don’t do this but I have to put them on blast for an issue with our show that evening. See below a letter I sent to Management (which has not been responded to by the way). I’ll be forced to resend the letter and then blowup their social media accounts until the issue is addressed.
Hello Comedy zone staff and management, I attended the Friday night Deray Davis show. Let me start my giving him kudos on a great set and on the entire staff for accommodating the audience on a busy night like Friday. However, about ten minutes into Deray’s performance, I and my date were asked to move from our seats at table 43, which I paid $30 each for to a table in the back which I did not initially pay for.These new seats made it difficult for us to enjoy the show as we anticipated sitting much closer. Hence me choosing those tickets from the online ordering system in the first place. I asked the staff member why we had to move and he informed us that the Comedy zone made a printing error and the tickets that were printed showed a show for Thursday, 3/14/2013! As you can imagine, I was shocked to see this because on my email confirmation, it showed Friday, 3/14/2014. Not only were the tickets printed for the wrong night, but they were for a show in the past! Not wanting to miss too much of the show, we agreed to move. however, we simply were not able to enjoy the show at our new seats. I am requesting some type of compensation for our trouble.I do enjoy your establishment but I cant imagine attending another show in the future if our enjoyment will be compromised again. Please let me know if you can do anything. Thank you kindly.